Shipping policy

Shipping & Delivery

ONLY WITHIN NEW ZEALAND AT THE MOMENT

All orders are dispatched from Christchurch, New Zealand.

Standard NZ Delivery: 3–5 business days 

Rural NZ Delivery: 5–7 business days

Personalised items (including custom name mugs) require an additional 1–4 business days for production before dispatch. Please factor this into your order timing, especially around busy periods like Christmas.

We recommend ordering early during peak seasons to ensure delivery in time.

Please note: while we do our best to meet these timeframes, some delays may be outside of our control, including weather events and delays with the delivery carrier. We appreciate your patience in these instances.